Important Messages and Links

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Samaritans

‘Whatever you’re facing, We’re here to listen’

Call free day or night on 116 123

Email jo@samaritans.org

 

 

Guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the coronavirus (COVID-19) pandemic

 

West Norfolk Co-ordinating Community Hub (Press Release 8.4.20)

 

Resource pack produced by Healthwatch Norfolk – all you need to know from signs and symptoms of COVID-19, to sources of assistance, education and ideas for activities.

Child Protection -

SEE SOMETHING, HEAR SOMETHING, SAY SOMETHING

These are difficult times and families are under huge amounts of pressure.  If you hear something or see something that makes you feel worried about a child living nearby, please let us know 0344 800 8029 In an emergency call 999 Help to keep Norfolk’s children safe

Coronavirus and your wellbeing (MIND)

First Response Mental Health line - is a 24/7 helpline offering immediate advice, support and signposting for people with mental health difficulties.

If you are experiencing something that makes you feel unsafe, distressed or worried about your mental health you can now call the helpline on 0808 196 3494.

Shelter Housing advice including tenancies, private/social housing, evictions, contracts, homelessness.

 

Support for victims and survivors of domestic abuse. If you are suffering from domestic abuse particularly at this difficult time you are not alone.  People are there to offer support

If you are in immediate danger you should still call 999. Police 101 is the non-emergency number. Link to Norfolk Police website

'Silent Solution' helps filter out accidental or hoax 999 calls from those who need genuine police assistance.  If speaking or making an immediate sound would put you in danger and you need immediate help, call 999 and stay on the line, then press 55 when prompted and the call will be transferred to the police, who will know it is an emergency call.

Pandora Domestic Abuse

Pandora have set up an emergency phone number for women needing immediate support 07856 812 610

Nelson’s Journey Service for Bereaved Children

Children and Young People’s Health Service

Support and advice for people affected by dementia. If you or someone you care for are worried about coronavirus and need support and advice, call the Dementia Connect support line on 0333 150 3456,  Visit their website for the most up to date information and advice. Join their online community Talking Point where you can connect with others affected by dementia in a similar situation. Use the Dementia Connect online support tool to find dementia information and support that is right for you.

Working and finances

Norfolk Citizens Advice

Working from home - how to sit correctly (NHS) 

Display screen equipment (DSE) workstation checklist

 

Coronavirus (COVID-19) – What are my rights?

Your employment rights if you are sick, working from home or having to self-isolate

Council Tax Support Hardship Fund (from KLWN Borough Council) r

If you are self-employed and your income has dropped considerably, or you are unable to pay your council tax due to coronavirus, you can make a claim for council tax support here. For other welfare benefits please see the guidance here.

If you are suffering hardship or if you are having trouble paying an outstanding council tax debt from a previous year please telephone 01553 616200, option 2, to discuss further.

If you usually make cash payments for council tax at the post office but are now self-isolating you can pay online or use the automated payment line 01553 616671. To set up a direct debit please call 01553 616200, option 2.

Business links

Support for small businesses, and businesses in the retail, hospitality and leisure sectors.

New Anglia Local Enterprise Partnership

The New Anglia Growth Hub can offer free business support, including information about the new Government grants and schemes, to any business in Norfolk or Suffolk as well as advice on how your business can help produce PPE.

Public Services

 

Child Protection -

SEE SOMETHING, HEAR SOMETHING, SAY SOMETHING

These are difficult times and families are under huge amounts of pressure.  If you hear something or see something that makes you feel worried about a child living nearby, please let us know 0344 800 8020 In an emergency call 999 Help to keep Norfolk’s children safe

Rubbish and recycling: coronavirus update

Here is the official Government Bonfire Guidelines for you. Please click on the Link.

https://www.gov.uk/garden-bonfires-rules 

 

King’s Lynn & West Norfolk Bus timetables - check with operators:

Coach Services - https://www.coachservicesltd.com/category/news/

Lynx - https://www.lynxbus.co.uk/news/covid-19-timetables-monday-30th-march-until-further-notice/

Mega Bus - https://uk.megabus.com/service-alerts

National Express - https://www.nationalexpress.com/en/help/live-service-updates

Stagecoach - https://www.stagecoachbus.com/regional-service-updates/east-midlands/the-fens

West Norfolk Community Transport - https://www.gtt-online.co.uk/news/2020/03/coronavirus-update/

MOTs for cars, vans and motorcylces

Coronavirus (COVID-19): For up to date information, links and useful NHS advice, visit Norfolk County Council website.

Advice for shops undertaking home deliveries

 

Health and Wellbeing
Some important information to help you, your family and neighbours avoid the latest scams.

 

 

SCAM ALERTS FROM TRADING STANDARDS

 

NATIONAL FRAUD AND CYBERCRIME SCAM UPDATES

Help to Manage Finances and Avoid Scams

for People At Risk and Those Who Support Them

 
 
 
 

Downham Market

Town Council

 

15 Paradise Road

Downham Market

Norfolk

PE38 9HS

 

Contact Us

01366 387770

info@DownhamMarketTC.co.uk

 

Opening Times

The offices are currently closed due to Coronavirus restrictions but we are still here to help.

Please phone between 9.30 am and 4.00 pm